Returns & Exchanges
At Atlas Coffee Club, we want you to love every cup; if your coffee doesn't meet your expectations, we offer a 30-day satisfaction guarantee for replacements or store credit. Due to the perishable nature of our roasted-to-order beans, we cannot accept physical returns of opened coffee bags.
Contact Support
Reach out to our customer experience team within 30 days of your delivery date to initiate a satisfaction claim.
Provide Feedback
Share your order number and specific details regarding the flavor profile or roast quality so we can better match your preferences.
Receive Resolution
Our team will issue a one-time replacement for a different world region or provide store credit to your account.
Pay It Forward
Since we do not require you to ship the original coffee back, we encourage you to share any remaining beans with a fellow coffee lover.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing